Listening to a webinar the other day on leading global virtual teams (www.ecornell.com/june16archive), I was struck by the timeliness of the presenter’s comments when he said, “Trust is the glue of the global workplace.” As we have walked through this idea of community, we have been asking one another what elements are part of how that community should function. Yet, somehow deep in hearts we know that community is tenuous (if not impossible) without trust.
Right there is the start of so many critical questions: what is trust? How would we describe it or define it? How does it work out in community?
Now here’s where the presenter in this webinar caught me by surprise. Noting that trust was the “glue of the global workplace,” he defined trust in this way: “the willingness to make oneself vulnerable to another.” I would not have written the definition in this way. My definition would have tilted more towards “me” and how I could have confidence in another; what are the factors that would make me more likely to put my faith in another person. Then the proverbial snowball began to gain speed as I thought of so many biblical illustrations or texts like the one in 1 Corinthians 13:7, where the apostle Paul writes: “[Love] bears (or puts up with) all things, believes all things, hopes all things, endures all things.” Our offer of trust flows out of the reality that Jesus made Himself vulnerable for us, so that through His sacrifice and love we might make ourselves vulnerable to others.
Often people tell me that “trust needs to be earned.” While I certainly agree with that statement, I’m wondering if there is not a sense in which our community needs to practice what this presenter called “swift trust”. “Swift trust” would mean that we start by assuming that others are worthy of trust (by that offer, we actually make ourselves vulnerable to both joy and disappointment), and then look for indicators that would validate that trust. So, how might this change our experience of community together?
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