If we found ourselves dealing with a conflict between several disciples that we were working with, we would quickly move to get those disciples into the same room so that they could listen to one another. We would not tolerate them ‘talking behind one another’s back’. We would not let them walk away from each other without having addressed the issue that was creating the conflict between them.
In the book, Crucial Conversations, the authors provide numerous helpful guidelines to creating a context of trust and shared pool of knowledge for people to be able to share what may be burdening their hearts and causing relational conflict.
I sometimes observe another strategy, used by us workers, when the conflict involves us. Another worker creates relational tension, which I perceive as a conflict, and then I choose to share my disappointment or frustration with a different worker, rather than the person concerned. It always sounds innocent because ‘I’m looking for someone to help me process’ or because ‘I don’t feel like that person hears me’.
It may also sound spiritual, but we need from time to time to call it for what it is: gossip. Gossip is when “a person who has privileged information about people and proceeds to reveal that information to those who have no business knowing it.” It is actually a form of self-justification as we seek to make another appear to be at fault by sharing their ‘faults’ with others.
Paul describes the damages that can be caused by this strategy: “For the whole law is fulfilled in one word: “You shall love your neighbor as yourself.” But if you bite and devour one another, watch out that you are not consumed by one another.” (Galatians 5:14-15)
The way to address this wrong strategy is twofold. First, drive deep into our hearts the truth that grace creates or brings forth effort. The more we appropriate the love and acceptance we have in Jesus, the more willing we will be to go to the person with whom we are in conflict. Second, take a neutral person with you for such a conversation. Such a person can help you ‘hear’ the other person well and can serve to remind you of the Gospel at each moment in the conversation.
Filed under: Communication, Community, Gospel, Listening | 5 Comments »




